See the path through your legal process
LightKey breaks down legal steps so you can follow them. Built for everyone — especially people who process information differently.
An accessibility project of GlassCase™, the civic-legal lab that maps how law works in Australia.
Enter the archway →Making an FOI Request
Each step is colour-coded by what kind of step it is. Here are the first three — open the full pathway for all eight.
-
01
Name the concern
RightWhat happened? What record would show it?
FOI is for documents — not questions, complaints or appeals. Work out what you want to know, then ask for the records that would show it. -
02
Choose pathway
DecisionFOI gets documents. Review challenges decisions. Correction fixes records.
Documents you don’t have → FOI. A record that’s wrong about you → correction. Disagree with a decision → review. The wrong pathway wastes time. -
03
Find the agency
Send it to the body most likely to hold the documents.
Pick the most likely record-holder — department, regulator, public authority or minister’s office. Don’t send the same broad request to everyone.
Why this design?
Clear layout. Wide spacing. Still pages. You control the pace. Developed through structured consultation with accessibility advocates, neurodivergent people and legal practitioners.
Grounded design
Warm colours. Clear layout. Wide spacing and fonts chosen for easy reading. How you feel matters as much as what you read.
Strand-coded clarity
Each step is colour-coded. Rights are teal. Timelines are copper. Decisions are stone. You can always tell what kind of step you are on.
Built to last
No animations. No moving parts. The page stays still so you can read it at your own pace. Stability is an accessibility feature.
Jay Spudvilas
Jay Spudvilas is an education leader and researcher who started a Juris Doctor at the Australian National University (ANU) in 2026. He has twelve years of experience in public schools: building evidence systems, meeting legal requirements, and designing records that hold up under review.